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Payment, Delivery and Return CondItIons

Payment, Delivery and Return Conditions

1) You can transfer to our Yapı Kredi Bank account ($) by Bank Transfer or EFT (Electronic Funds Transfer) 2) You can make a single payment online with your credit card through iyzico on our website. For your online payments, the amount will be debited from your credit card after your order is completed. In case of possible order cancellations or order cancellations due to stock or product problems, your credit card will be refunded within fourteen working days. 3) In case of Return Order; Ma’noka Hair Jewelery will refund the price of the product to your account and / or credit card within fourteen business days. However, you must provide your bank account information and / or credit card information to the financial authorities of our company accurately and completely. 4) Delivery will take place within 60 days after placing your order. In case of delay in delivery, you will be informed. In order to ensure that the product is delivered without error, please provide the address of your current location as the delivery address. Your requests will be prepared according to the delivery method you have determined and will be processed at the end of the order. The products will be sent via Fedex or Ups Cargo from our Istanbul-based company. You can consult us to discuss different delivery terms. 5) Payment Tracking In case the system cannot perform the transaction due to any problem, our visitor is informed about this at the end of the payment page. In case of any error at the specified address, a connection is made with the orderer regarding the order that could not be delivered. The validity of the e-mail address specified by our visitor is confirmed by automatic e-mail after the order is transferred. We have responsibility towards the bank where we use the credit card system as much as the customer in the delivery. Please be careful! Please open and check the package in front of the company representative you think the package is damaged during transportation. If you think there is any damage to the product, do not take delivery of the product by requesting a report from the cargo company. After the product is received, it is accepted that the cargo company has fulfilled its duty completely. If the product is damaged: contact (0212) 528 00 17-18 as soon as possible or report the situation to info@manokajewellery.com. If you do these things, we will start working on your package and ensure that the delivery is repeated as soon as possible. If you briefly explain why you want to return the product in this e-mail, you will help us with our product studies.

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